SeeByte is proud to offer a wide range of services to all its customers. By accessing our services you can access help with installation, on-site implementation, training through to maintenance and support.
Our support team is available to assist you with any questions and technical issues you might have. Please visit our Frequently Asked Questions (FAQ) sections as you may be able to find your answer:
Our installation services ensure that your equipment will be working first time, every time. SeeByte installation engineers are highly experienced in all major types of vessel, AUV and ROV. Our team has extensive experience operating in-theatre for both military and offshore customers requiring on-site implementation.
To get the most from your SeeTrack implementation we recommend a training package for nominated administrators, super-users and pilot/operators. Again our training is delivered in your operating theatre and on your equipment to ensure it is relevant to your precise needs.
All SeeByte products come with optional maintenance and on-going user/administrator support contracts. Pre-ordering these contracts is possible on a 1-, 2- or 3-year basis and makes your software support budget predictable.
From classroom to on-line training we can help you improve your skills here
Our support group leader Matt Fitchett and his team are always ready to assist you. We will be happy to answer any question on your SeeByte products.